Welcoming a new Vlcak into the United States!

jasmine · 07-05-2010, 11:29

After several phonecall I got the news: little Puck is ok, he is in Vetport JFK.
Delta made big fault, they didn't make pre-custom yesterday,and they realized custom problems just before they would put the pup to the flight.
He must be arrive to FL today.
What is incredible: nobody was informed what is the problem !!!! I made phonecalls more that two hours to make clear what happened!
Even the cargo company I used were not informed, Delta put sign to theire system that there were problem with the pup that's why bought him back from the flight yesterday, but the vet in Vetport told me the pup is ok, and they did let him to fly yesterday but Delta bought him back to the animal transit because of custom promblems! INCREDIBLE!!!!!!!!!

Edit

Mikael · 07-05-2010, 18:02

Quote:

Originally Posted by jasmine

INCREDIBLE!!!!!!!!!Edit

No, not at all... It’s the USA what did you expect, that it would work just fine

it’s irresponsible to send puppy as cargo on a non direct flight !!!

If something goes wrong, there is noting you can do !!!

way did not the new owner pick the puppy up at NYC airport !!! ???

I went to USA this year and I can tell you that NO domestic flight did go on time there was + 4 h one time and + 1 h another time and I had to pay 150 Euro extra to even get the bag one the plane, from Dulles to NYC

To not talk about the costume and home land security

Best regards / Mikael

hanninadina · 07-05-2010, 20:20

From which litter did she gets the puppy, Edit?

yukidomari · 07-05-2010, 20:23

Quote:

Originally Posted by hanninadina

From which litter did she gets the puppy, Edit?

"Puck" Crying Wolf is out of

Juri Zlata Palz (sire) and Crying Wolf Yolka.

http://www.wolfdog.org/dbase/d/7930

http://www.cryingwolf.hu/?command=main

Opps, just realized you were talking to "Edit".. I didn't realize that was the breeder's name.. I thought it was 'edit' post leftover..

hanninadina · 07-05-2010, 20:32

thanks to philli

Gypsy Wolf · 07-05-2010, 23:52

I have been shipping and importing dogs from Europe for the last 15 years and this is the first time I have had such a HUGE problem. Delta has 3 different excuses from 3 different places - I have called cargo in JFK and in Fort Lauderdale as well as thie "main" number to talk to a supervisor in their hub office.
I was told completely false info like "no one is there in cargo/customs - they went home early" - Seriously? They are there 24/7! They should not have pulled him from his connecting flight from JFK to FLL, but they did, kept him overnight. I was able to reschedule an early flight the next day (why he was not on an early flight to begin with is beyond me) but then the kennel didn't get him to the airport in time. So they rescheduled the original late flight and worse - THEY NEVER CONTACTED US. The only phone call we got was from JFK cargo HOURS after he should have been in the air to tell us they pulled him - for apparently no good reason.
Then they told us WE had to clear him through customs ourselves (Delta was supposed to do that) and never informed us of the "import fee" (which is usually included in the shipping when you use a service, which we did.
So the whole afternoon was spent clearing the papers and the pup is still on the plane - he will be landing around 7:30 pm...
So I feel awful for the pup. THREE DAYS in transit is UNACCEPTABLE. Delta will certainly be hearing from us. I wasn't worried about his "trauma" from the experience previously, but THREE DAYS? He probably has diarhhea from stress and food/water changes, I hope he bounces back quickly - I will keep you all posted.
Just be CAREFUL using Delta and you really have to be on top of them with connections, etc.
We are really excited to meet him, though - will let you know...

Gypsy Wolf · 08-05-2010, 02:48

HE IS HERE! So after all the problems with Delta, he finally landed and we picked him up. He was quiet in his crate (which smelled like a toilet), but came to the front to see us, and we opened the door and he came out calm and curious. Blessedly, he was not shell-shocked, no nervousness or fear. My girlfriend immediately scooped him up to take him outside to pee. He had no issues being held by a "stranger" and immediately took to the leach and collar she put on him to walk him. He wa calm for about a minute. As soon as we started walking across the parking lot (there were several low-flying planes so loud they frightened me, but he pad no attention at all) he started bouncing around, grabbing the leash in his mouth, then going after our legs, pants and butts - taking full-mouthed grips and even giving a few kill-shakes to my girlfriend's pants! He is a LOT of puppy! Big, too - she was totally surprised (as was I) this boy has been in transit THREE DAYS and he comes out bouncing and biting! She has more than she bargained for... in fact she said "I always thought Malinois were German Shepherds on crack - now I think Vlcaks are MALINOIS on crack!" Even high-sport Mal puppies would not have behaved like this pup!
So she is relieved he is not "ruined" and that he is such a handful. He will test her and we predict some shredded clothes...
He is also a big boy for 9 weeks - he will be a big adult I think. His white wolf mask is appearing and his head is lovely. Everything seems to be well put together... he doesn't even mind being held like a baby...
Will keep y'all updated on FL Vlcak #2!

07-05-2010, 11:29	#1
jasmine Junior Member Join Date: Jan 2007 Posts: 188	After several phonecall I got the news: little Puck is ok, he is in Vetport JFK. Delta made big fault, they didn't make pre-custom yesterday,and they realized custom problems just before they would put the pup to the flight. He must be arrive to FL today. What is incredible: nobody was informed what is the problem !!!! I made phonecalls more that two hours to make clear what happened! Even the cargo company I used were not informed, Delta put sign to theire system that there were problem with the pup that's why bought him back from the flight yesterday, but the vet in Vetport told me the pup is ok, and they did let him to fly yesterday but Delta bought him back to the animal transit because of custom promblems! INCREDIBLE!!!!!!!!! Edit

07-05-2010, 20:20	#3
hanninadina Senior Member Join Date: Nov 2003 Posts: 2,466	From which litter did she gets the puppy, Edit?

07-05-2010, 20:32	#5
hanninadina Senior Member Join Date: Nov 2003 Posts: 2,466	thanks to philli

07-05-2010, 23:52	#6
Gypsy Wolf Junior Member Join Date: Feb 2010 Location: Florida & Minnesota U.S. Posts: 252	I have been shipping and importing dogs from Europe for the last 15 years and this is the first time I have had such a HUGE problem. Delta has 3 different excuses from 3 different places - I have called cargo in JFK and in Fort Lauderdale as well as thie "main" number to talk to a supervisor in their hub office. I was told completely false info like "no one is there in cargo/customs - they went home early" - Seriously? They are there 24/7! They should not have pulled him from his connecting flight from JFK to FLL, but they did, kept him overnight. I was able to reschedule an early flight the next day (why he was not on an early flight to begin with is beyond me) but then the kennel didn't get him to the airport in time. So they rescheduled the original late flight and worse - THEY NEVER CONTACTED US. The only phone call we got was from JFK cargo HOURS after he should have been in the air to tell us they pulled him - for apparently no good reason. Then they told us WE had to clear him through customs ourselves (Delta was supposed to do that) and never informed us of the "import fee" (which is usually included in the shipping when you use a service, which we did. So the whole afternoon was spent clearing the papers and the pup is still on the plane - he will be landing around 7:30 pm... So I feel awful for the pup. THREE DAYS in transit is UNACCEPTABLE. Delta will certainly be hearing from us. I wasn't worried about his "trauma" from the experience previously, but THREE DAYS? He probably has diarhhea from stress and food/water changes, I hope he bounces back quickly - I will keep you all posted. Just be CAREFUL using Delta and you really have to be on top of them with connections, etc. We are really excited to meet him, though - will let you know...

08-05-2010, 02:48	#7
Gypsy Wolf Junior Member Join Date: Feb 2010 Location: Florida & Minnesota U.S. Posts: 252	HE IS HERE! So after all the problems with Delta, he finally landed and we picked him up. He was quiet in his crate (which smelled like a toilet), but came to the front to see us, and we opened the door and he came out calm and curious. Blessedly, he was not shell-shocked, no nervousness or fear. My girlfriend immediately scooped him up to take him outside to pee. He had no issues being held by a "stranger" and immediately took to the leach and collar she put on him to walk him. He wa calm for about a minute. As soon as we started walking across the parking lot (there were several low-flying planes so loud they frightened me, but he pad no attention at all) he started bouncing around, grabbing the leash in his mouth, then going after our legs, pants and butts - taking full-mouthed grips and even giving a few kill-shakes to my girlfriend's pants! He is a LOT of puppy! Big, too - she was totally surprised (as was I) this boy has been in transit THREE DAYS and he comes out bouncing and biting! She has more than she bargained for... in fact she said "I always thought Malinois were German Shepherds on crack - now I think Vlcaks are MALINOIS on crack!" Even high-sport Mal puppies would not have behaved like this pup! So she is relieved he is not "ruined" and that he is such a handful. He will test her and we predict some shredded clothes... He is also a big boy for 9 weeks - he will be a big adult I think. His white wolf mask is appearing and his head is lovely. Everything seems to be well put together... he doesn't even mind being held like a baby... Will keep y'all updated on FL Vlcak #2!